WEBVTT

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Workplace conflict can leave a person uncertain about what was said, what changed, and whether memory can be trusted.

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Do not assume a label explains another person's intent.

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Return to observable facts.

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Write a dated personal account.

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Confirm important instructions in a professional message when appropriate.

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Separate direct knowledge from interpretation.

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Preserve records you may lawfully keep, and do not remove confidential employer information.

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A clear chronology cannot resolve every dispute, but it can reduce confusion.

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When the environment feels distorted, the goal is not to win an argument in the moment.

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The goal is to create a reliable record and seek informed support.
