Prospective-client intake records
Contact and case-review submissions receive a default 90-day retention deadline. The firm may delete them earlier or retain them longer when representation is accepted, a conflict record must be preserved, a legal hold applies, the prospective client requests continued contact, or professional and legal obligations require a different period.
Only authorized administrative users may list, change the review status of, or delete prospective-client records through the site's protected governance procedures.
Ask Atlas and security controls
The current public Ask Atlas tool does not retain visitor question-and-answer content and does not create a conversation history. Privacy-preserving rate-limit counters expire after their operational window plus a short cleanup period.
Protected deletion and expiration-purge operations remain available for legacy records and other covered website records. The application also performs opportunistic cleanup during normal traffic.
Deletion requests
To ask about a website record, call (630) 394-6350. The firm may need enough information to locate and authenticate the request. Deletion may be limited by professional obligations, conflict controls, legal holds, or applicable law.